Social Media Expert Q&A

By John Drachman, Financial Writer

Still another social media study offers proof that advisors, investors, and institutions are increasing their social media participation.

Study: Advisors turn to social media in greater numbers

According to a 2011 survey by American Century Investments, 71% of advisors had a personal or business Facebook profile and 55% are now on LinkedIn.

It’s the RIA world though that’s embracing social media the most.

MSNBC reports that Cambridge Investment Research unleashed the power of social networking to its advisors last year. This month saw Commonwealth Financial Network opening up the RSS feeds and everything else to its advisors.

There’s different media for different folks: Facebook way be right for close followers and customers, while LinkedIn can be ideal for networking with centers of influence. Many advisors are finding that tweeting highlights from a conference event to their followers act as on-the-spot reports to followers who couldn’t make the conference themselves.

One of the reasons for celebration has been FINRA, which has been as supportive of social media as it has been clear in its directives. Advisolocity’s Zach Hedges said recently, “FINRA likes the idea that asset managers are providing more information to investors. Having a written social media policy helps, too.”

His statement was borne out following the triple whammy in Japan — earthquake, tsunami and nuclear meltdown. Gaxiola Financial scored high marks from the press and public with their posted messages on Twitter and Facebook that investor exposure to Japan in client portfolios was minimal.

Social media is a two-way street, too. Investors can window shop and look around for the best advisor for their particular situation.

John Drachman can be reached at john@advisolocity.com